Client Care Manager
Katie Tranckino, a Kansas City native and graduate of the University of Kansas, serves as the Client Care Manager for Group O’Dell overseeing each transaction, from contract to close, to ensure all deadlines are met and parties are performing according to contract. Her natural problem solving and analytical skills, combined with her systematic approach to provide a superior level of customer service. Katie’s background working in the mortgage industry has given her a keen understanding of the entire mortgage process for effectively partnering with lenders and title companies to make your transaction process seamless. As the former owner of a real estate business, coupled with her many personal real estate endeavors, she understands what it means to be both a buyer and seller. Katie’s experience, attention to detail and dedication to the entire process give each of Group O’Dell’s client’s confidence in the entire real estate transaction.
When Katie isn’t in the office, she enjoys cooking, exercising, and spending time with her husband, Michael, and daughter, Sophia.
“Through my interactions with Group O’Dell, I had the pleasure of working with Katie on two different levels, as a client, and a vendor. Katie was always extremely knowledgeable, and helpful with all of my real estate transactions. As a vendor, she always treated me, and people inside my organization, with tremendous respect. I would highly recommend Katie for any position that deals with customer service, or customer relations.”